Penny Pinchers Services Inc.

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Our Commitment to Privacy

Penny Pinchers Services Inc. respects the privacy of its customers and the privacy of visitors to this website. Your personal information is only collected, used and disclosed by Penny Pinchers Services Inc. in accordance with this Privacy Policy. We take great care in handling your information responsibly.

Penny Pinchers Services Inc. reserves the right to modify or amend this policy at any time and for any reason without notice. We urge you to review this Privacy Policy before providing information to Penny Pinchers Services Inc. through this site. This policy only covers our off-line information-handling practices to the extent required to provide you with a complete picture of our on-line practices.

By providing any information on Penny Pinchers Services Inc. site, you are expressly consenting to and have knowledge of the collection, use and disclosure of this information, as identified in this Privacy Policy. We only collect personal information about your company and you when you specifically and knowingly provide it to our website.

Information you provide to us.

You may provide us with information in several ways, by corresponding with us by phone, email and live chat. This includes information you provide when you register for an account, search for a price comparison or quote, enter into a contract for the supply of services, enter a competition, promotion or survey or report problems with our services.

The personal information that you provide may include your name, address, email address, phone number, financial information and other information about you (Or that of somebody you know i.e. consignee) to enable us to provide you with our services, including information pertaining to the collection address and the delivery address.

Penny Pinchers Services Inc. collects your information for one primary purpose—to better service your shipping needs. We use your information for many related purposes such as billing accounts, market and customer analysis, answering your questions and providing you with information about Penny Pinchers Services Inc. services. Penny Pinchers Services Inc. will not use your information for any other purposes other than those identified here, without first receiving your explicit consent.

The customer alone is responsible for the delivery address provided to Penny Pinchers Services Inc. Penny Pinchers Services Inc. uses this address for shipment purposes only, and assumes no responsibility if there are any objections to shipments being made to the delivery address provided by the customer.

In the off-line world, when you become a Penny Pinchers Services Inc. customer, your information is entered in the Customer Master File, an internal database containing your Company Name, Customer Number, contact details, forecasted volumes and discount privileges. The following services provided through our website require that you provide information to us at this time via email, by phone, by mail or in person.

Request for Proof of Delivery Penny Pinchers Services Inc. customers may make an email request for a copy of the delivery record displaying the name and signature of the person who signed for the item on receipt, as well as the address and date of the delivery. A customer must enter their Customer Name or destination postal code, contact details, of the items when ordering a Proof of Delivery. This information is used strictly to provide the customer with the relevant section of the delivery record via postal mail, and to charge the customer's account for the request if not obtained on-line via email.

If you are interested in becoming a Penny Pinchers Services Inc. customer, you may choose to provide Penny Pinchers Services Inc. with your Business Profile on-line via email. You are required to provide contact details and general information of your shipping needs, as well as how they are currently fulfilled. This information is given to Penny Pinchers Services Inc. Administrator, Accounting or Dispatch departments who will contact you to answer your questions, set up your account and ensure that Penny Pinchers Services Inc. meet your highest expectations. We request your shipping volumes, locations and a sense of the kinds of items you ship in order to prepare our staff to recommend the right service for you.

Contacting Penny Pinchers Services Inc. From Penny Pinchers Services Inc. - Contact Us page, you can e-mail a question or comment to Penny Pinchers Services Inc. Dispatcher, our Owner, or our Administrators. Your e-mail address and any information you provide is used strictly to respond to your inquiry. If you have expressed interest in Penny Pinchers Services Inc. for your shipping needs, we will ask you whether we can retain your information, and in effect convert it into a Business Profile, with the possibility of contacting you in the future.

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship or deliver the products. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the emails, we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us on-line in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

In addition to the uses identified elsewhere in this privacy policy, we may use your personal information to:

1. improve your browsing experience by personalizing the website;
2. send information (other than marketing communications) to you which we think may be of interest to you by post or by email or similar technology;
3. send to you marketing communications relating to our business.

Our Commitment to Data Security:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect on-line.

Accuracy of Information and Access to it

Penny Pinchers Services Inc. relies exclusively on and does not seek independent verification of any of the information provided on our site or to our salespeople or Customer Service Representatives. We trust that you will provide us with accurate information in order for us to recommend and provide you with the best possible service.

Penny Pinchers Services Inc. customers can obtain access to their Customer Master File record by sending a written request to admin@pennypinchersservices.com. A Customer Service Representative will contact you and give you a detailed description of the information Penny Pinchers Services Inc. possesses about you. Any changes to a Customer Master File record must be requested in writing.

Information that does not Identify You

Penny Pinchers Services Inc. collects certain technical information from your computer's Web browser when you visit www.pennypinchersservices.com on the Internet. This information includes the amount of time spent on the site by a visitor with a unique Internet identifier, the pages visited and returned to, the operating system and Web browser software used, and the referrer website. These server logs do not contain any personal information and can only be accessed by Penny Pinchers Services Inc. Server log files are used solely to track visits to our website and help us improve the content and layout of our site. Penny Pinchers Services Inc. makes no attempts to link this traffic information to the individuals visiting our website.

Disclosure of your Information

None of the information collected by Penny Pinchers Services Inc. through this website or provided by you in an e-mail message to a Penny Pinchers Services Inc. representative is transferred to a third party. We do not sell trade or share any of your personal information with any other companies. However, we will release account and other personal information when we believe release is appropriate in order to comply with the law, for example if we receive a subpoena or court order.

Your Customer Master File record is never disclosed outside of Penny Pinchers Services Inc... The personal information contained in the Customer Master File may be used to create anonymous, aggregate data, such as the number of Penny Pinchers Services Inc. customers in a particular area. This data may be used in advertising and marketing materials but contains no personal information.

Retention and Disposal of Your Information

Only Business Profiles that are entered on this site are retained for extended periods of time. When you complete the form you show a level of interest in becoming a Penny Pinchers Services Inc. customer and we take that seriously. An electronic and paper version of the Business Profile is kept with-in the office of the Owner. Both versions are destroyed in their entirety if you become a customer, since your information and all the relevant details of your account are then stored in the Customer Master File. If you decide not to become a customer, your Business Profile is retained in order to periodically contact you and determine whether Penny Pinchers Services Inc. can begin servicing your shipping needs. The paper version of your Business Profile is retained for a maximum of two (2) years on-site, in locked cabinets, before being destroyed. The electronic version is kept as long as we feel there may be an opportunity to do business with you.

If you are not a Penny Pinchers Services Inc. customer and would prefer Penny Pinchers Services Inc. to permanently delete any information we have about you (i.e. Business Profiles), please let us know by e-mailing admin@pennypinchersservices.com. We will immediately carry out this request and you will receive no further communications from admin@pennypinchersservices.com. Please note that it may be impossible to delete your information completely without some residual information temporarily remaining in backups.

Our Commitment to Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. For children Under 13: This website is not marketed toward children. Should you have any questions or comments concerning this Privacy Policy, please do not hesitate to contact us at hr@pennypinchersservices.com.

How is your Information Kept Safe?

Information entered when filling out a Business Profile or making a request on our site is transmitted to Penny Pinchers Services Inc. unencrypted, using standard e-mail protocol. You should be aware of the inherent risks of interception when communicating with others on-line. Penny Pinchers Services Inc. has no control and takes no responsibility for the loss, misuse or alteration to such communications through the Internet. However, once your information reaches Penny Pinchers Services Inc. Head Office, it is retained in secure facilities and protected from unauthorized access. Your information enters a password-protected server that resides behind a secure firewall. This secure server is only accessible by the System Administrators by unique password. Your information or inquiry is then distributed via Penny Pinchers Services Inc. internal e-mail system to the appropriate employees.

The Customer Master File are stored on internal secure servers also protected by our firewall and accessible through Penny Pinchers Services Inc. Access privileges are configured such that only authorized employees who need to know the information contained in these databases have access to them.

By providing you with this Privacy Policy, Penny Pinchers Services Inc. are pledging its continued commitment to protecting the information you provide to us. We regularly review our information-handling practices to ensure that we are always abiding by this Privacy Policy. We may update this privacy policy from time-to-time by posting a new version on our website.

How to Contact Us:

Should you have other questions or concerns about these privacy policies, please call us at 1-519-537-6888 or send us a E-mail at: gord@pennypinchersservices.com

Effective 2021-01-01